Frequently Asked Questions

Everything you need to know about shopping with WeShoes.

How long does shipping take?

Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout if you need your new pair sooner.

What is your return policy?

We offer a 30-day return window for all unworn footwear in its original packaging. Simply use our online portal to generate a prepaid return label.

How do I find the right size?

Each product page features a detailed size guide. We recommend measuring your foot from heel to toe and comparing it to our chart, as sizing can vary slightly between brands.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.

Are your shoes authentic?

Absolutely. We are an authorized retailer for every brand we carry, ensuring that you receive 100% authentic, high-quality products every time you shop.

Can I track my order?

Yes! Once your order ships, you will receive an email with a tracking number and a link to monitor your package's journey to your doorstep.